The Internet and e-commerce is a great thing. It has made life so much easier for everyone. We understand there is a certain amount of risk associated with doing business online. That's why we take every step to make your experience with our organization as positive, secure, and comfortable as possible. See below to see how we try to protect your personal information. If you have any concerns or comments please feel free to let us know.

What must you share with us?
What information we collect is solely dependent on you. Whatever information we do collect will NEVER be shared, sold, or given to anyone.

What information do we collect?

For all actions within our site

• Referral Site: We collect information that lets us know how you came to our site. This is used to help us better know how our customers find us.
• Navigation of our site: We track your steps through our site so that we can see what information is important to our customers.
• Browser type: We log what kind of browser our customers use to view our site. This information is used to better design our site for our customers.

For products purchased from www.furnacefilterwarehouse.com

• Name
• Address
• Telephone Number
• E-mail Address
• Payment Information

E-mail a product link to a friend feature

• To, CC, & From E-mail Addresses
• Subject
• Message

How is my collected information used?
We only require your personal information to safely and accurately process an online product order and for contacting you regarding that order if need be. When you create an online account with our company you may receive an occasional mailing about our products and specials. Such a mailing would only be from our company.

Will your personal information be share with anyone?
Your personal information will never be sold, shared, or given to anyone. We respect your privacy.

E-mail
When you purchase products from us online we will send you a confirmation e-mail.

What steps do we take to ensure your personal information is safe?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. We are certified by GeoTrust. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view our GeoTrust certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site security information will appear.

Who within our organization can see your online account information?
Only a few select administration personnel will be authorized to view your password. If you forget your password you can have your password e-mailed to your e-mail address on file. Only authorized sales, customer service, and accounting personnel are permitted to view your account information.